1. We operate on a strict no-refund policy. Once an account has been purchased, the transaction is considered final. It is the customer's responsibility to thoroughly review the account details and specifications before completing the purchase. 2. Please record every time you purchase something so we can give you a replacement / refund (Your required to do this at the time of purchase to attempting to using the account) 3. NFA (Non Full Access) Accounts Unless Stated Otherwise: Unless explicitly stated otherwise, all accounts provided by NFAWorld are Non Full Access (NFA). Customers are responsible for reviewing the account details and specifications before completing the purchase.